Email Help (custom email) How do I set it up?

Store Design
1

Hello Everyone. My domain is registered at Go Daddy. I am in the process of building my Shopify site. I would love to be able to use a custom email address such as “sales AT mynewdomain.com” on my site. I was not aware that Shopify didn’t offer email hosting.

Can any of you offer any solution on how to do this?

1 Like
2

Hi @mrgolf30 ,

Shopify doesn’t offer email hosting. So you can purchase any third-party email hosting service. We recommend using the Google work space (G Suite). It will work similarly to the Gmail.

  1. Sign Up for Google Workspace:-
  • If you haven’t already, sign up for a Google Workspace account.
  1. Add Your Domain to Google Workspace:-

  • Go to the Google Admin Console (https://admin.google.com/).

  • Log in with your Google Workspace admin account.

  • In the Admin Console, go to Account > Domains > Manage Domains.

  • Click Add a Domain or Add a Domain Alias.

  • Enter your domain name (e.g.: sales@mynewdomain.com) and click Continue.

  1. Verify Domain Ownership:-

  • Google will provide a TXT record that you need to add to your domain’s DNS settings to verify ownership.

  • Log in to your domain registrar’s website (GoDaddy).

  • Go to the DNS settings or DNS management page.

  • Add a new TXT record with the value provided by Google.

  • Once added, go back to the Google Admin Console and click Verify. Verification can take a few minutes to a few hours.

  1. Set Up Email (MX Records):-

  • After verifying your domain, you’ll need to set up MX records to direct your email to Google’s servers.

  • In your domain registrar’s DNS settings, delete any existing MX records.

  • You will receive the email with the MX records once you create the account in Google Workspace. Or add the following Google Workspace MX records:

Name/Host/Alias. Time to Live (TTL) Record Type. Priority Value/Answer/Destination

[email removed] or leave blank 3600 MX 1 ASPMX.L.GOOGLE.COM

[email removed] or leave blank 3600 MX 5 ALT1.ASPMX.L.GOOGLE.COM

[email removed] or leave blank 3600 MX 5 ALT2.ASPMX.L.GOOGLE.COM

[email removed] or leave blank 3600 MX 10 ALT3.ASPMX.L.GOOGLE.COM

[email removed] or leave blank 3600 MX 10 ALT4.ASPMX.L.GOOGLE.COM

Sweans_0-1724909471219.png
Sweans_0-1724909471219.png696×210 3.33 KB

  • Save the changes
  1. Activate Gmail:-

  • Go back to the Google Admin Console.

  • In the Dashboard, click on Apps > Google Workspace > Gmail.

  • Click Set Up Gmail. Google will check that the MX records have been configured correctly.

  • Once confirmed, Gmail will be activated for your domain.

  1. Create Email Accounts:-

  • In the Admin Console, go to Users.

  • Click Add a User to create new email accounts (e.g., info@yourdomain.com).

  • Set up the necessary user details and create the account.

  1. Test Your Email:-
  • Once everything is set up, send a test email to ensure that your new email address is working correctly.

I hope this helps! If it does, please like it and mark it as a solution!

If you need further assistance, feel free to reach out!

Regards,
Sweans