Hi,
I have created an animated GIF, which I have tested to see if it works.
I am using Shopify’s Email app to create my email message and within the message, I upload the animated GIF as an image. When I send a test email to my gmail account, the image is static and does not animate. Kind of strange, given that some of the pre-built templates in Shopify Email have animated GIFs that work.
Any ideas or has anyone else faced this issue and resolved it?