Error from Graphql API Node Library

Retired Boards Appdev Graphql Basics And Troubleshooting

Topic summary

A Remix-based Shopify app for updating inventory via GraphQL API is experiencing intermittent connection failures. The error message indicates “Http request error, no response available” when making requests to the GraphQL endpoint.

Key Details:

  • Error occurs after sending many requests in a short period, but not due to hitting API rate limits
  • Same queries work fine in Postman, suggesting the issue is specific to the app’s implementation
  • Problem persists even after request volume decreases
  • App uses Shopify API node libraries created from Remix template

Investigation Progress:

  • Developer tested alternative approach using direct fetch calls instead of Shopify node libraries
  • This revealed a timeout error (screenshot provided showing fetch timeout)
  • Stack trace points to error occurring in the route action handler

Current Status:
Unresolved. Another user reported experiencing the same issue, but no solution has been identified yet. The root cause appears related to timeout/connection handling rather than request formatting or rate limiting.

Summarized with AI on October 23. AI used: claude-sonnet-4-5-20250929.
1

Hello, community!

We built a Remix App for our store on Shopify that updates the inventory of available items for the SKUs.

This App has an endpoint that receives a POST with the number of available inventory items.

We have a service sending many requests to this endpoint so that the inventory is always updated.

We’re facing the following error when trying to send Graphql queries and mutations to our store:
“HttpRequestError: Http request error, no response available: GraphQL Client: request to https://xyz.myshopify.com/admin/api/2024-07/graphql.json failed, reason:”

It’s not a “bad request” or something related to the body of the requests, because it works for some time and then intermittently returns this error.
Can someone help identify what is the issue?

2 Likes
2

Hi, there

Have your tried to execute that GraphQL in your postman . I believe you could got the response error directly

1 Like
3

Hi!

Thank you for the reply.

I’ve already executed the same queries through Postman, which works fine there. The issue is only happening with my app and it started after executing many requests in a short period (without reaching the API rate limit). The app is not making many requests now, but the error is still being returned.

It relies on the Shopify API node libraries and was created with the Remix template.

Here’s the stack trace:

Error: Http request error, no response available: GraphQL Client: request to https://xyz.myshopify.com/admin/api/2024-07/graphql.json failed, reason:
at action$d (file:///app/build/server/index.js?t=1727968757000:5427:95)
at processTicksAndRejections (node:internal/process/task_queues:105:5)
at Object.callRouteAction (/app/node_modules/@remix-run/server-runtime/dist/data.js:37:16)
at /app/node_modules/@remix-run/router/router.ts:4817:21
at callLoaderOrAction (/app/node_modules/@remix-run/router/router.ts:4879:16)
at async Promise.all (index 1)
at callDataStrategyImpl (/app/node_modules/@remix-run/router/router.ts:4720:17)
at callDataStrategy (/app/node_modules/@remix-run/router/router.ts:3975:19)
at submit (/app/node_modules/@remix-run/router/router.ts:3737:21)
at queryImpl (/app/node_modules/@remix-run/router/router.ts:3666:22)
1 Like
4

To give more context, I’m trying out an alternative way to reach out to the Shopify API by not using the Shopify node libraries, so I’m making a fetch directly to the GraphQL API endpoint.
I’m still getting the same error when sending many requests, but now I have more details about it:

fetch-timout.png
fetch-timout.png912×314 14.4 KB

Does someone have any clue about this timeout error?

2 Likes
5

Hi Jadiel,

My app started getting the same response. Did you manage to figure it out?

Thanks!