Ive added a favicon to my store but for some reason it’s not showing on Google search on mobile search. Is this just a matter of waiting or is there another step I should take?
Greetings, @gloria_br .
Thank you for reaching out and posting this question!
If you’re using a theme from the Shopify theme store, then the favicon will appear right away in the tab of the browsers. However, in order for the favicon to appear in Google’s search results, you may need to wait for Google to recrawl your website and index their search engine.
If you’re using a third-party or custom theme, then you need to make sure your theme includes a code that defines a favicon to show in the search results.
That being said, you can speed up the recrawl process by submiting your sitemap to Google or by requesting a recrawl through Google Search Console. It’s worth mentioning that not all browsers will display the favicons in the Google search results, as I can only see them with Google Chrome on my phone and not on my computer - so waiting for Google to recrawl might be an easier option.
When did you upload the favicon to your store? Also, did you get a chance to check again whether the favicon is appearing in Google’s search results?
Hi please could you help - I have the same issue for my website www.harrograze.co.uk - the favicon is showing on shopify but not on google in the search. I have inserted the code {%- if settings.favicon != blank -%}
{%- endif -%}and still not working. I have checked the Favicon guidelines and all good there. I have included a pic below showing a world but it’s supposed to be my logo. Any help much appreciated!
Hi, @harrograze .
Thank you for joining the thread and bringing this to our attention.
I’ve taken a look at your store (harrograze.co.uk) and your favicon is also appearing on my browser. Since the coding for the favicon comes built into our themes, you don’t actually need to add or modify the coding for the favicon. Instead, the issue seems to be related to search engines, like Google, not having reindexed your website since you’ve uploaded the favicon so it’s not appearing in the search results yet. While this type of issue should resolve itself given some time, you can also speed up this process by submitting your sitemap to Google or by asking Google to recrawl your URL.
That being said, some merchants find that removing the “Powered by Shopify” message from the footer can add to the professionalism of their storefront, would this be something that interests you? Also, have you considered using something like Shopify Inbox to interact with customers live on your store?