Hello my website is TuneToyz.com and I recently completed my site. If you have the chance please help me with feedback for my site. Thanks!
2 Likes
well the store is not too bad btw
and i can see that the store is one product store
you you a lot of improvement via your store
Whats wrong with it?
1 Like
Hi @TuneToyz ,
I would be happy to review your website and provide feedback on the performance. Here are my recommendations regarding the UX/UI of your website:
1. Banner
The current banners are too general, you should use a high-quality, eye-catching hero banner with a clear value proposition and a strong call-to-action (CTA). Highlight any ongoing sales, new arrivals, or bestsellers. Below is a reference:
2. Add more section on the navigation bar
To make the navigation bar more informative, you should add several sections:
2.1. About Us page
An About Us page is a section on a website that provides information about a company, organization, or individual. It’s an opportunity to tell your brand’s story, share your vision, introduce team members, and outline your history, values, and achievements. This is where you build trust and credibility with customers.
Here is a reference:
2.2. Support section
You should add your customer service policy such as: privacy policy, return policy, shipping policy, FQA on the footer to the navigation bar - an easy to spot position. Adding these will address purchasing hesitation quickly.
Also, adding a chat box to quickly support your customers.
Here is a reference
3. Adding review section
Review will provide customers more information about the product. It will enhance trust, provide more information about products and address buying hesitation. See a reference below:
4. Selling more products
I would recommend you to sell more products on the websites if possible. When visiting your website, customers will have more options to compare, encouraging them to buy products from your site rather than coming to others.
I hope some of my suggestions are helpful, feel free to give me any feedback.
Good luck!
Hi @TuneToyz ,
Thanks for reaching out to the community. We are MooseDesk, a comprehensive Live Chat, FAQ & Helpdesk App designed to elevate your customer support experience.
Congrats on your new store! Your store looks stunning. I can tell you have put a lot of effort into building this. However, I have some comments to make the good get even better. Here are some of my recommendations for better customer experience, please kindly check.
1. Revamp the Hero Section:
The current description is too general, making it hard to attract customers to explore more. Consider using high-quality, attractive images and more specific messaging to clearly convey why customers should buy your products.
2. Product Display on Homepage:
The homepage should not directly display products with “Add to Cart” options. Instead, focus on introducing your store and highlighting key features, and reserve detailed product displays for the product pages.
3. About Us Section:
Adding an “About Us” section can help build an emotional connection with your customers. Share your story and the values behind your store to foster trust and loyalty.
4. Reviews/Testimonial Section:
Showcasing positive experiences from previous buyers can greatly increase trust in your products and encourage potential customers to make a purchase.
5. Call-to-Action (CTA) Buttons:
Strategically place CTA buttons throughout the homepage to guide customers to different sections of your website, enhancing engagement and making it easier for them to find what they’re looking for.
6. Footer with Sitemap and Contact Information:
A footer with a sitemap will improve navigation, while including contact information will reassure customers that they are dealing with a legitimate store.
7. Detailed Product Descriptions:
More detailed product descriptions will help customers make informed decisions, reducing hesitation and potentially increasing sales.
8. Contact Us Page & Communication Widget:
A dedicated “Contact Us” page and a widget for inquiries or real-time communication with your support team can greatly enhance customer service and trust.
I suggest exploring MooseDesk, a FREE LiveChat, FAQ & Helpdesk App that can help your support experience easier, better, faster!
With MooseDesk’s Omnichannel Support, you can engage with customers through live chat, manage inquiries with a robust ticket system, and provide quick responses via a WhatsApp button.
Or you can let customers resolve questions faster with in-built FAQ, Order tracking module, and more.
With FAQ builder, here are some of our templates:
FAQ page. You can revamp your FAQ page with our template:
Contact us page:
As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.
If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered please mark this as 'SOLUTION’.
Thank you for reading. Wish you nice day ahead
MooseDesk - All-in-one Shopify FAQ & Helpdesk App
Hi TuneToyz,
Thanks for reaching out to the community. I’m Tracy from BON: Loyalty Rewards Referrals.
Congratulations on launching your site. I have checked your store and yeah it looks so cute. I have some recommendations for you to improve your website:
- The email subscription doesn’t show the box which make customers confused where to input their email.
- The “Share” button doesn’t work, if what you mean is sharing your product to social media platfroms, you can add some logo and embed the link to them.
- You can add more product images from different angles in the product carousel for better visualization.
- It would be better if you could diversify your products so that customers can have more choices.
I hope you find my suggestions helpful. Good luck!
Please hit “LIKE” to let me know if you found this helpful. If this answers your query, kindly mark it as “SOLUTION.”
Cheers,
Tracy
BON: Loyalty Rewards Referrals