I had wondered for a long time why I was mostly only getting US orders, and to my horror, today I realized that checkout on my store has been failing with both shop pay and apple pay for the majority of my non-US orders. The error is always the same, “The exchange rate is incorrect or out of date.” Param says “exchange_rate” and the Type is “invalid_request_error”.
I have so many failed credit card purchases going back months, it seems like Paypal is the only way these orders are successful. Can someone people help me correct this error or explain why it’s happening?
Edit: Upon further inspection this MAY be only happening with Canadian orders specifically.