Hi, I have got a few fradulent orders and have been charged some fees for cancelling. I need something simple to block these orders and auto cancel them. I changed the payments in shopify to this option “Automatically when the entire order is fulfilled Authorize payment at checkout and capture once the entire order is fulfilled” Do I need another app or should this be ok? I was comparing blockify and beacon but I have no idea what to do, do i even need them?
Topic summary
Merchant reports multiple fraudulent orders and fees incurred for cancellations, and wants a simple way to block and auto-cancel such orders.
Recent action: Changed Shopify payment settings to “Authorize payment at checkout and capture once the entire order is fulfilled” (i.e., charge is only captured after fulfillment), aiming to reduce risk/fees from fraudulent orders.
Open questions: Asks whether this setting alone is sufficient or if an additional app is needed. Considering Blockify and Beacon but unclear which, if any, is appropriate.
Status: No resolution yet; seeking guidance on best approach to prevent and automatically handle fraudulent orders while avoiding cancellation fees.