We got hit pretty badly with fraud + chargebacks originating from international billing addresses, but domestic shipping addresses. Is there an app or way to utilize Shopify Flow to mark orders as medium / high risk if the billing + shipping address countries do not match? Meaning, it has to be same country in each: billing + shipping.
Fraud Protection | Marking Orders Where Billing Address + Shipping Address Are Mismatching Countries
Topic summary
Problem: Increased fraud and chargebacks from orders with international billing addresses but domestic shipping addresses.
Request: A way—via a Shopify app or Shopify Flow (Shopify Plus automation tool)—to automatically flag orders as medium/high risk when the billing and shipping countries do not match, effectively enforcing a same-country requirement.
Status: Open question; no solution or consensus provided yet.