I’ve been trying to get in touch with somebody and I’ve never had a harder time I ordered something and never received it another website no longer exists and all I want is a refund and I try to talk and try to get help and I do not get any kind of help when I try to put in a claim that asked for the website and everything and when I do this is invalid I want my money back
Topic summary
- Ordered a product and never received it; the seller’s website now no longer exists.
- Has tried repeatedly to contact support but cannot reach anyone and has received no help.
- Attempted to file a claim; the form asks for the website and other details, but entries are rejected as “invalid.”
- Main request: a refund of the money paid.
- Indicates possible fraud or a defunct vendor and seeks assistance through order management/customer service.
- No resolution or action taken yet; claim submission is blocked, and the user is asking how to proceed to get their money back.