Free Shipping Bar Issue - Broadcast Theme

Store Design

Topic summary

A user is experiencing an issue with the free shipping bar in the Broadcast theme. The bar is configured with a 400kr minimum threshold and appears on both the cart page and collection page scrolling text.

The Problem:

  • When cart value exceeds 400kr, the bar displays a negative number instead of showing the “FREE Shipping” message
  • The issue is visible on www.thebodyshop.dk
  • A screenshot was provided showing the malfunction

Proposed Solutions:

  • Two respondents indicated that theme code editing is required to fix the issue
  • One requested collaborator access (support@zestard.com) via Partner Dashboard to investigate and provide a solution

Status: The discussion remains open with no resolution yet implemented. The issue requires technical intervention through theme customization.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
1

I have the Broadcast theme set up and i am using the free shipping bar both on cart page and on my scrolling text on collection page.

The minimum is set up at 400kr

However if i add more than 400kr i get a negative number and not the FREE Shipping message

www.thebodyshop.dk

TBS2023_0-1751890589896.png
TBS2023_0-1751890589896.png1359Ă—620 40.1 KB

2

Hello @TBS2023 ,

Could you please invite [email removed] as a collaborator to your Shopify store through the Partner Dashboard? This will allow me to review the issue directly and provide an accurate solution.

Thank you.

1 Like
3

For this we will need to edit the code inside the shopify theme, its require store access