Fulfillment_orders/order_routing_complete does not trigger on order edits

Technical Q&A
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Topic summary

  • Issue: The Shopify webhook fulfillment_orders/order_routing_complete appears to trigger only immediately after initial order creation. When an order is later edited to add a new line item assigned to a different location—creating a new fulfillment order—the webhook is not triggered.

  • Expected behavior vs observed: The poster expected the webhook to fire upon creation of a new fulfillment order resulting from post-purchase edits, but observed that it does not.

  • Latest update: No technical explanation, workaround, or confirmation of intended behavior was provided. The only guidance was a redirect to the Shopify Dev Community for app developer-focused support.

  • Status: Unresolved and open. Key question remains whether the webhook should fire on fulfillment order creation caused by order edits, and if not, what event (if any) should be used to detect such changes.

  • No images, code, or logs were shared.

Summarized with AI on December 11. AI used: gpt-5.
1

When subscribing to the fulfillment_orders/order_routing_complete webhook, it seems the event only fires right after the initial order creation. If I later edit the order — for example, by adding a new line item that belongs to a different location (which causes Shopify to create a new fulfillment order) — the fulfillment_orders/order_routing_complete webhook is not triggered

2

Hey,

Your Query is related to Shopify app developer. I highly recomended you to post this Query in Shopify Dev Community.

In the Dev community most senior Shopify app developers ready to help.

Thanks