I use gempages to design the homepage and core pages of my website. Recently I noticed that some of the elements of my homepage would not show up properly when viewing my website. However these elements all show up correctly in the GemPages builder. This is only affecting the Home page. Ive tried to republish and nothing changes. I’ve even tried to revert to old versions of my site but the issue still remains.
Well, I can’t tell you what file it is because once the files get compiled into a webpage, it becomes one homepage file. But from the looks of it, it seems like it’s the header file because the code after it is the code to display the header menu list.
Dear @Officer_K ,
We acknowledge the challenges you’re encountering regarding edit you Homepage and we sincerely apologize for any inconvenience caused.
If you’re still having issues, can you contact our Customer Support team via Live Chat in the app or via email at support@gempages.help? Providing additional information will assist us in identifying the root cause and providing an optimal solution.
Thank you for your cooperation and understanding.
Best regards,
Somebody else got to it before you even responded. Really not impressed with your customer service so far. Why is customer service the one area that so many companies suck at?
