Basically pure hell with shopify not integrating with google merchant center at all NOT THROUGH API, NOT THROUGH GOOGLE APP NOT THROUGH GOOGLE MERCHANT!!!
SHOPIFY PROMOTES A GOOGLE APP- HERE https://apps.shopify.com/google?search_id=46852b99-4046-46df-a0ca-ae8160d0357b&surface_detail=GOOGLE&surface_inter_position=1&surface_intra_position=4&surface_type=search
Its really just google merchant center but its broken and mine still is stuck on 5/7 items validated and will not approve any of my products.
( NOTHING AND IM MEAN NOTHING WORKS)
I have all custom products, no GTIN no MPN but no matter what I do its still will not accept my products, even when I have done everything in the documentation here
https://support.google.com/merchants/answer/160161
Ive done everything that I possibly can per the documentation to let google know its a custom product, I have even created custom meta fields, supplemental feeds etc., etc.. NOTHING WORKS. set it to false, no - nothing in the suggested documentation works.
Someone else made a video not mine of course, however I feel his pain I have done all of whats in this video to no avail, This video explains what we are all going through with shopify not integrating with google merchant. and google and shopify passing the buck
https://www.screencast.com/t/fHC13pVy
Even when you go directly to google merchant and change the settings globally it still will not take which leads me to believe this is a shopify google marriage disaster and it DOESNT WORK! PLEASE REMOVE THE APP OR FIX IT!
I recommend if you want Shopify to fix the app is to contact Shopify support.
If you have not barcodes, then in Google Merchant Center, then end result should be no brand, mpn values, and identifier exists is set to no.
However, by default the free app you are using, if you have a vendor, will submit this as a brand, which ofcourse should not be done.
And as you have no ability to correctly submit data as per Google’s requirement, then this app is not a good fit.
For my clients I don’t use the free app, it’s broken and has issues for nearly a year, with no fix.
Instead, I use : https://apps.shopify.com/multiple-google-shopping-feeds
Which is a much better app, and excellent support.
Please note, I am suggesting a solution, as Shopify has had the product identifier issue for nearly a year now, I doubt they will fix it.
You could also setup feed rules in GMC to overwrite the data: https://support.google.com/merchants/answer/7450276?hl=en
Here is a guide: https://youtu.be/AyvilyMb2Bo?t=195
i have tried everything, I just wanted confirmation it doesnt work, as I have tried what you had suggested and still nothing, i am trying this app already and it works great the difference is it has instagram , bing, google merchant and facebook store setup so it seems to be working ok but with google merchant it takes a few days I have contacted the app because its still spinning
the app below is what im using but if this doesnt work i will give the other app a try you suggested.
Feed For Google Shoppingby Simprosys InfoMedia
It’s most likely a step you have not completed, as the solution I provided in the video has been implemented on hundreds of merchants, but it does require you to match the rules exactly.
And once you have done that, you need to refresh all the data, to ensure feed rules are applied. Then after this, it takes 30 minutes before you see the results in GMC.
With every app, there is still a requirement for you to know how GMC works, unfortunately, and especially with Google, there are so many settings.
I recommend that you first ensure all settings are applied in GMC first. As that needs to be done regardless of app you use.