Google merchant center Landing page not working

Topic summary

Issue: Merchant Center application rejected, then a 7‑day suspension for “Landing page not working correctly,” despite the site (alphacandy.nl) being accessible to users and passing some web tests.

Recent actions: The site owner fixed broken social media links and reapplied, but the same error triggered a temporary suspension.

Peer assessment points to policy/compliance issues rather than a literal broken page:

  • Displays a sale price on a website only 62 days old; sale pricing requires a recent history of the higher “original” price.
  • Missing clear in‑stock/out‑of‑stock status on product landing pages.
  • Advises removing claims/statements that could violate policies.
  • Missing a contact link in the checkout footer.

Suggested actions: Align product pages and checkout with Google Merchant Center requirements; review the linked official guidelines and policies before reapplying.

Status: Unresolved/ongoing. Next steps are to correct the identified issues, verify compliance with Google’s policies via the provided resources, and then seek reinstatement.

Summarized with AI on January 5. AI used: gpt-5.

Hi there,

A few days ago i applied for google merchant center, but my apply got rejected due to “Landing page not working correctly”. Now i found some broken social media links which i repaired and applied again. Now i’ve got a 7 day suspension due to the same error. I can’t figure out the issue. People i know are just able to acces the site, also a few web test were fine. My website is alphacandy.nl

I’m looking forward to any replies!

Your website is 62 days old, and you already claim a sale price? A sale price can only be shown if the original price was sold at in recent history.

Missing in or out of stock status on product landing page.

Do not make any claims or statements.

Missing contact link in the footer of the checkout.

YOu may have more issues, so make sure to check:

https://support.google.com/merchants/answer/6150127?hl=en
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865