Google Merchant Center Support say Shopify robots.txt has wrong format

In case anyone else runs into this issue (of your website not being crawlable by Google) - this is how we solved the issue:

We created the robots.txt template in our theme.

We added the following code:

User-agent: Googlebot
Disallow:

User-agent: Googlebot-image
Disallow:

in line with Google’s documentation here and here.

This resolved our Merchant Center issues, and also resolved our Search Console issues (our domain was not being crawled by Google - in Google Search Console we had the warning “Indexed, though blocked by robots.txt”).

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