Google Merchant Misrepresentation Issue for Shopify store

Shopify Discussion
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1

Hello,

Please can someone help put me in the right direction on how to solve this Google Merchant Misrepresentation Issue for my Shopify store. www.maxfitt.store

Thank you.

Here are the details from my google merchant;

Based on the information available about your business, there is reason to believe that customers are being misled on Google. Review the Misrepresentation policy and make changes to your Merchant Center and/or online store.

Make sure your Merchant Center and online store follow the following best practices / guidelines

  • Provide transparency about your business identity, business model, policies and how your customers can interact with you
  • Promote your online reputation by showing reviews or highlighting any badges or seals of approval
  • Use a professional design for your online store that includes an SSL certificate help_outline
  • Provide information in the business information settings in your Merchant Center help_outline
  • Follow SEO guidelines, improve your eligibility for seller ratings and match your product data in your Merchant Center with your online store

Google found this issue through automated checks

2

There are multiple options you can try as the exact issue is not listed.

Try checking all the details shown in the Misrepresentation policies, and then some other options you may try are:

Adding all business details in footer and in policy pages

Use professional email with your domain name

Adding availability status on product landing page.

You may have a lot more issues, so make sure you follow Google’s policies:

https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265