We have an GTM error on thank you page that:
“ tag must not be included in a
For active GTM checkout pages, we added GTM codes to preferences page-Additional Google Analytics JavaScript
and checkout - order status page
With these additions, GTM is active and working but on thank you page, we have an error of
“ tag must not be included in a
However, as you know we cannot edit checkout scripts. So how to fix this error? What am I missing here
@enesu can you let me know how you’ve fixed this issue? We experience thesame.
Added how ?
When i add my GTM script in Settings=>Checkout=> Order Status Page ( Additional scripts ), i get the following error:
tag must not be included in aSeems a lot of people struggling with this. I found also in Shopify store that when I place not only GTM snippet but something else to Additional Scripts section in Checkout settings , it goes to
That’s why we see this error in Tag Assistant.
So, I can not understand what the problem and why Shopify can noy help us to deal with it.
Tried to paste another tags to Order Status page and they also were placed inside this magic div. I also added Pinterest tag but I couldn’t see it anywhere in the source code.
Shopify support tells me that :
23:24 Grayson (Support Advisor): Ah ok, I see. Taking a look, Google Tag Manager needs to go into the checkout files, which you don’t have access to for security reasons. It’s only available for our Plus subscription.
23:26 Dmitry Podoleev: Not always so, if you place it to Order status page also you can see how many page views you have. It doesn’t really need checkout files
23:28 Grayson (Support Advisor): In the case of GTM specifically, however, it does according to our Google Tag Manager help document. The Order Status page can have a lot of great tracking pixels added, but the GTM is saying it needs the checkout.liquid code to work.
23:31 Grayson (Support Advisor): OK, what specifically is the Snap pixel trying to do? Because it may be that it isn’t compatible. I’d love to take a look at this closer.
But it’s surprise to me for example if I don’t need this Checkout stage why am I not allowed to place my tags to Order status page.
I’m facing the same problem.
Has anybody found a solution to this?
@enesu you need to add your gtm script into the settings → checkout page → addition script that was working on thank you page.
facing same issue, can anyone help ?
I think your code has bug.
facing same issue. did you ever resolve the problem?
Just got the same issue, did anyone found a solution to this?
