Handshake accesses after I changed my Shopify email address

Hello I’m in the processes of revamping my website and in the process changed my email address. When I went to log into Handshake to check on a order it says I have none and it’s because I am signing in with my new email. There seems to be no way of logging in with my old email and I have no way of seeing my invoices or when my orders ship. Please help.

Hi @PaxtonMerc

Thank you for your question.

The optimal option here is to reach out app’s developer support team (in this case is Shopify) directly to get better assistance.

I’m attaching the Shopify support page here in case you need it.

If you feel like this answer is helpful, please mark it as a SOLUTION.

Best regards.

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