https://v4paxk-5d.myshopify.com/pages/contact
Dawn theme
For some reason the header disappears after submitting a contact form submission.
For the life of me I have no idea why this is happening.
Would anyone be able to lend a hand in explaining a fix?
Cheers
Alex
Hey! I’ve seen this happen with the Dawn theme before. After submitting the contact form, Shopify reloads the page with a success parameter, and sometimes the header gets affected if there’s a condition or custom script running based on that.
A couple of things to check:
Look in your contact page template and make sure nothing is conditionally hiding the header after form submission.
Check if the header is still in the DOM but just hidden with display : none or similar CSS.
If you’ve added any custom JS or apps recently, they might be interfering with the reload state.
Happy to take a quick look if you want to share a bit more. These things are usually fixable with a small tweak.
Hey, thanks for your reply.
Had a look at the template and can confirm nothing is hiding the header after form submission. I’m not too familiar how to check if the header is still in the DOM to be perfectly honest. Your third point could definitely have credence as there is a decent bit of custom JS and apps in the store at the moment.
Do let me know if you’d be able to have a quick look, let me know what information you need and I’ll send it your way.
Your help is gratefully appreciated!
Alex