Hello, I need help removing this Loox stars review number

Store Design
, ,

Topic summary

Main issue: remove the remaining Loox star review count from the store after the app was deleted. Loox is a Shopify product reviews app; the user can’t find the code generating the stars and shared a screenshot.

Updates: Helpers requested the site URL to inspect, and the user provided bomberflex.com (twice). No site-specific diagnosis was posted after the link.

Proposed solutions (CSS-based hide):

  • Add CSS to the theme stylesheet to hide the element with class arv-collection.
  • Option 1 (PageFly): in theme.scss, append: body div.arv-collection {display: none !important;}
  • Option 2 (KetanKumar): in theme.scss.liquid, append: .product-single__meta .arv-collection {display: none !important;}

Implementation steps: Edit code in Online Store → Theme → Assets → theme.scss(.liquid), then paste the CSS at the bottom.

Status: No confirmation from the user that the CSS worked; the discussion appears open. Central materials: the screenshot and the provided code snippets are key to understanding/solving the issue.

Summarized with AI on February 5. AI used: gpt-5.
1

I tried removing it manually but I could not find the code. Some help would be very appreciated. I have already deleted the app.

Capture.PNGd.PNG
Capture.PNGd.PNG1204×413 60.7 KB

1 Like
2

Hi @noah12345 .

I’m Richard Nguyen from PageFly- Free Landing Page Builder

can you send me Link URL, so i can help you.

Hope this answer helps.

Best regards,

Richard | PageFly

3

@noah12345

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.

4

https://bomberflex.com/ here is my site

5

https://bomberflex.com/

1 Like
6

Hi @noah12345
I’m Richard Nguyen from PageFly- Free Landing Page Builder
You can try my custom code here to hide the star rating
Step 1: Open theme folder
Step 2: Search theme.scss file
Step 3: Add this custom css to bottom of this file

body div.arv-collection {display: none !important;}

Hope this answer helps.

Best regards,

Richard | PageFly

7

@noah12345

thanks for URL, can you please try this code

  1. Go to Online Store->Theme->Edit code
  2. Asset->/theme.scss.liquid->paste below code at the bottom of the file.
.product-single__meta .arv-collection {display: none !important;}