I have this semi invisible Shopify Action bar on my website and it’s towards the top on mobile but it’s not just for me my customers can see it to does anyone know how to remove it it’s driving me nuts
Topic summary
Issue: A semi-transparent Shopify action bar appears near the top on mobile. The store owner reports customers can see it and wants to remove it.
Initial check: A responder visited the site and could not see the action button/bar publicly. They note such UI elements typically appear only when the merchant is logged into their Shopify account.
Suggested troubleshooting:
- Test the site in a different browser or in incognito/private mode while logged out.
- Confirm whether customers actually see it by asking for screenshots.
- Determine if the “action bar” is an admin-only overlay versus a theme/app element.
Artifacts: A screenshot was attached by the responder for reference.
Status: Unresolved. No code/theme changes or definitive cause identified yet. Next step is to verify visibility while logged out and gather evidence from customers to distinguish admin preview UI from a live theme/app component.
I checked your site and I don’t see the action button. The action button usually show if you are viewing while logged in to the account, What I can recommend is to view the site using different browser /incognito mode