Help setting up delivery of post-purchase digital products ?

Hello, good folks!

I sell personalized digital products and I’m looking to set up a feature on my website where I can upload the customers personalized content and then they can log into their accounts and access them. Every customer would have private access to their own content/files.

I know about the Digital Downloads app, but from my understanding, that app is designed for files that are sent automatically when the customer purchases a product. I need a way to upload personalized files for each customer AFTER their purchase.

Does anyone know how to set this up or what apps/tools I can use to make this work?

I appreciate any help I can get. Thank you! :folded_hands:

Hi @Sereya444 ,

You’re looking to customize customer accounts, custom apps are the best way to get this functionality in your shop.

I can help you just send me a PM and we can get started.

Hi @Sereya444 ,

You’re looking to customize customer accounts, custom apps are the best way to get this functionality in your shop.

I can help you just send me an email and we can get started.

hello@achieveapplabs.com

@Sereya444 :waving_hand:t3: We have a feature designed just for this use case on our digital products app - Filemonk - and it’s super easy to set up. :slightly_smiling_face:

  1. Set up your product listing.
  2. Install Filemonk, and set up our customer account extensions.
  3. Enable “Sell as a custom product” for this product inside the app.
  4. Customers will place orders for the product, and you can track it in Filemonk.
  5. When you’re ready, upload the files to their order.
  6. That’s it! Customers get access to the file via email and anytime from their order history/account page.

We built this workflow with creators selling personalized and customized products in mind. We have a generous free plan, and lots of benefits for stores selling digital products for the first time. Reach out if you need help with setting it all up! :slightly_smiling_face: