Help with mobile view on product description

Topic summary

Main issue: The product description layout on mobile is displaying poorly. The section was built by former content developers, and the store owner can’t modify it via the product description editor. They also can’t find a theme.css file in the theme’s assets to apply suggested CSS fixes (theme.css is a stylesheet that often holds theme-specific CSS).

Context and artifacts: Two attached images appear central to understanding the problem, showing the mobile product description view and a theme screen (“Theme DH”).

Attempts/constraints: The owner researched solutions that recommend adding CSS to theme.css but reports that this file doesn’t exist in their assets. They’re unsure where or how to make the needed code changes.

Current status: A community member requested the site URL to inspect the issue directly and propose a solution.

Outcome and next steps: No solution yet. The thread is open and awaiting the store URL for further diagnosis and specific guidance.

Summarized with AI on February 8. AI used: gpt-5.

Hello on my site I had content developers create this piece for me and they are no longer with us due to quality of content. A lot of my users are mobile and this is the mobile view of the products. I have done some research and I can’t seem to edit the code through the product description and also I have read where a lot of people say to add code to the theme.css but I do not have that in my assets. Any suggestions on how to adjust this?

Thanks,

1 Like

@Petty

Sorry you are facing this issue, it would be my pleasure to help you.

Welcome to the Shopify community! :blush:
Thanks for your good question.

Please share your site URL,
I will check out the issue and provide you a solution here.