Help with Sale Price Display Issue on Quantity-Based Products

Hi everyone,

I’ve recently upgraded to the Retina theme and noticed an issue with how sale prices are displayed for products with quantity options. For items where customers can choose between a single unit or a box, the displayed sale price sometimes pulls the wrong value.

For example:

  • A single pencil should display a sale price of £2.89 (down from £3.49).
  • However, the site is showing the box price of £23.99, which is incorrect for the single unit.
  • The correct sale price for the box should be £16.99.

It seems like the RRP for the larger quantity (box) is being applied to the single unit’s sale price, leading to confusion for my customers.

Has anyone else encountered this issue with the Retina theme or similar themes? How can I fix this so the sale price for each quantity option displays correctly?

Thanks in advance for your help!

Hi @firerescuetools ,

Please send the website link, I will check it for you

https://www.fireandrescuetools.co.uk/

Hi @firerescuetools ,

I tested and it shows fine, can you send me the product link that shows the error?

Thank you for looking into this! The issue appears to be with the first item shown, the Listo 1620 Mechanical Chinagraph Pencil. When browsing products, it’s displayed as £2.89 down from £23.99, which seems to be pulling the larger box variation price from the drop-down options.

The product page itself displays correctly, but it’s during product browsing where the £23.99 is incorrectly crossed out.

I hope this makes sense. Is there a way to attach an image for me to show you?

Many thanks :slightly_smiling_face:

https://www.fireandrescuetools.co.uk/collections/listo

Hi @firerescuetools ,

I see, can I send you a collaborator invitation?

This will require changing the price display code.

Sure, that would be fine :slightly_smiling_face:

Hi @firerescuetools ,

Please send me the collaborator code in private message, I will send you the invitation and check it.

Hi @firerescuetools ,

Please go to product-thumbnail.liquid file, find ‘compare_at_price_max’ and replace ‘compare_at_price’

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It worked. Thank you so much!

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