HI. I have a video banner on my home page. It displays well for desktop but doesn’t work for mobiles, see pictures below. I would like to be able to display a video that is optimised for the desktop view and a different video that is optimised for mobile view. I have searched online but none of the suggestions I have found seem to work. I am using Pipeline 7.4.2
Topic summary
A user is experiencing issues with a video banner on their Shopify store using the Pipeline 7.4.2 theme. The banner displays correctly on desktop but doesn’t render properly on mobile devices, as shown in attached screenshots.
The user wants to implement separate, optimized videos for desktop and mobile views. They’ve searched for solutions online but haven’t found working fixes for their specific theme version.
A supporter responded offering to modify the theme code to add a separate mobile banner option. This would require changes in the theme code editor. The supporter offered to implement the solution directly if given store access.
Status: The issue remains unresolved. A potential solution involving custom code has been proposed but not yet implemented.
Hi @sophiafh for this you have to add a option for sperate mobile banner so you have to change and add code in theme code editor. If you want i can do it for you. You can add me on your store.