Hide some orders from store's reports

Shopify Discussion
1

Hi,

We’re developing an integration to help stores to send free products to influencers and receive a Tiktok video/Instagram post in return.

if a 100$ product is sent, it will count as a 0$ sale with (100$ discount) in reports but stores can’t filter their reports and a high discount rate appears. Is there any way to exclude our orders from brand reports?

Best,

Alan

2

Hi @Alan99

To exclude specific orders from your Shopify store’s reports, you can add a unique tag or use a custom order attribute to identify the orders generated through your integration. Then, you can use the filtering options in your store’s reports to exclude these orders when analyzing your data.

And by saving the custom report, store owners will be able to view their reports without having influencer orders impact the discount rate.

3

Thanks @okur90

It’s impossible from our test Shopify store to filter our reports by tags. Is it only for test accounts?

4

There’s not really a good way to do this in Shopify. Our reporting app partners with other apps that have similar issues. We can provide accurate custom reports that are tailored to how your app creates orders.