How can a non-resident verify identity for UK Ltd dropshipping company payment?

Shopify Discussion
1

i have a UK LTD dropshipping company on my name but i am not a resident of United kingdom i was just wondering how do i prove my identity when shopify payments ask me for identity verification? since i am a non resident i dont have the utility bills.

i have proof that my company has been registered legally in the uk, with a proper uk address

my supplier is also in the uk

and i also have a legit bank account with the uk

but i don’t live in the uk, so what alternative do i have asides providing utility bill to get verified please?

2

Hey @Nana72 .

Thanks for reaching out.

I appreciate the context that you have shared with us as that is very helpful! In order for us to take a look into the specifics of the store in question, we will need to verify you as the store owner. Since we cannot authenticate you over the Community forums due to the sensitive information that would need to be shared, I am unable to look into this further.

With that being said, you can login to your store using our Contact Us page to speak with a Support Advisor about the situation and if there are any alternatives. Once you successfully login or select the option to Continue without logging in - you will be directed to our Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak with a representative.

Let me know if you have any questions.

3

If you’re running a UK LTD dropshipping company but are not a resident of the UK, you’ve likely encountered difficulties when Shopify Payments asks for identity verification. Shopify generally requires a UK proof of address, such as a utility bill—something non-residents usually don’t have, even if they’ve:

  • Registered a legal company in the UK

  • Obtained a UK business bank account

  • Listed a valid UK company address

  • Partnered with UK-based suppliers

This can block your ability to accept payments via Shopify Payments and cause unnecessary delays or account reviews.

A Better Alternative: WallidPay

WallidPay is a trusted high-risk payment gateway that supports international merchants, especially in industries like CBD, vape, nutraceuticals, and dropshipping. Unlike Shopify Payments, WallidPay does not require UK residency or utility bills to get verified.

Why Choose WallidPay?- Works for UK LTDs with non-UK directors or owners

  • Fast and straightforward onboarding

  • No unnecessary payout holds—get paid instantly or daily

  • Seamlessly integrates with Shopify via their official app

  • Transparent pricing with support for multiple payment methods

  • Designed for businesses classified as “high risk”

You can easily integrate WallidPay into your Shopify store using their official app:
WallidPay Shopify App

Whether you’re selling restricted products or you’re simply a non-resident struggling with documentation, WallidPay provides a flexible and reliable solution to keep your business running smoothly without the headaches of traditional payment processors.