How can I add a DNS code to my store domain for Facebook verification?

Technical Q&A
1

Hi

I’m Trying to add a DNS code to my Shopify store domain

the Shopify domain is

Screen Shot 2022-01-06 at 2.39.36 PM.png
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shown on domain page, but there’s no manager button, so I can add the Facebook DNS code and connect the domain, even it’s in the domain page it’s mentioned it’s connected, but in FB it’s not verified

how i can find the manage button?

2

Hi there @omaris666 !

If you can tell me a bit more about the exact changes you wish to make to this domain, we can check out how you might be able to do this together.

Is this your first time setting up a store online, and would you be moving an existing business online?

Have you tried clicking on ‘manage’ next to the name of this domain to see how you can edit the DNS settings for this domain from that menu?

Let me know what happens when you try that out and as much as you can about what you’d like to be able to do we get can get to work!

3

I want to verify the domain on Facebook, but there is no manmage icon next to the domain in Shopify domains page

4

Hi again @omaris666 !

Thanks for getting back to me here.

If you’re not able to see or access the manage option for that domain in your Shopify admin, we would be best to check this out in more depth with you.

You can reach out via our Help Centre here where we’ll be able to take a look at this directly in your admin with you, to give us the best chance of understanding and helping out!