How do I get my merchant ID?
Hey, @anewlife ! Welcome to Shopify Community!
Your merchant ID is something you won’t be able to find in your admin so we need to provide this to you. In order for us to do so, we’ll need to access your account information which we can safely do when you create a support ticket. Please visit https://bit.ly/3cJkx8V and log in to your account so we can find your merchant ID and share it with you.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
How do I log a ticket?
Kindly assist, i cannot find clear instructions on how to log a ticket
@anewlife After visiting the link and logging in, you’ll be prompted to select the topic of your concern so we can connect you to the right articles and support team. Once you do, you’ll be able to find the options for support below the help docs that are presented to you. You may refer tothis video to see this process in action. Please note I have selected the option “I don’t have an account” for illustration purposes only. You’ll need to log in for us to complete your request.