How can I find the IP address of a past visitor?

Hi there

I’m trying to find a way to identify a previous visitors IP address. They sent a malicious message to one of my multi vendor market place sellers. I have added Shopify Firewall which will allow me to block the IP address once I have it but I’m not sure where to look for it. I have Shopify Fraud Filter also installed but as this is a previous visitor none of the apps I’ve added are bringing up previous IP address. Is there a way to see historic IP addresses?

@KetanKumar

2 Likes

@NZPMarketplace

oh sorry for that, can you please contact Shopify Help Center