How can I fix the NET::ERR_CERT_COMMON_NAME_INVALID error?

I gotNET::ERR_CERT_COMMON_NAME_INVALID error. I bought my domain a couple of weeks ago from shopify. I started to see this error page while i was trying to access my website. I started campaign and it effects my campaign results :disappointed_face: Any idea how to fix it?

Hey @Mehmetmht83

Thanks for providing the exact error message you are seeing when trying to access the domain. It sounds like this may be due to some sort of error with the SSL certificate for the domain.

Can you confirm if the domain was working OK previously and only recently started to show this error message, or has it been like this since you first purchased the domain? Also, have you made any recent changes to the domain setup on your store?

If you are happy to share the URL here, then I can try to take a closer look to help identify potential issues. However, this will most likely require our support team to take a look at your account and troubleshoot this internally. You can use this link to contact us 24/7.

You mentioned that you started a campaign - are you currently using paid advertisements as a marketing tool? Ad campaigns are certainly a great way to extend your brand’s visibility online and help boost sales. if you don’t yet have your own personal marketing plan, then I would highly recommend checking out this resource here. Having a marketing plan helps to ensure that you get the most out of the campaigns you create.