How can I increase rate limits for product syncing with Droppery API?

Topic summary

User reports partial product syncing failures when using the Droppery API with a Shopify store. Some products import successfully while others do not.

Error logs consistently show HTTP 429 responses, indicating a rate limit or hosting-related throttling (“Too Many Requests”). The user asserts this 429 originates from Shopify rather than Droppery and states the Droppery connection generally works with Shopify.

Primary request: guidance on how to increase rate limits to allow complete product syncing. The user asks what steps can be taken to raise Shopify’s limits or otherwise prevent 429 errors during sync.

Current status: no provided resolution or confirmed steps. Key open question: how to increase or work around Shopify API rate limits to ensure all products sync without hitting 429 errors.

Summarized with AI on January 18. AI used: gpt-5.

Im using Droppery API for product syncing.

But some products are not synced.

I see in the error logs that there is a rate limit issue (error 429).

So either your rate limits are very low.

Droppery connection works perfectly with Shopify/
In this case, you can see that some products come in your shop, some don’t.
If we look in the error logs, we see a 429 which is actually saying that there is a rate limit or hosting issue. This is a error from Shopify, not from Droppery.

Please i need help to increase rate limits for product syncing. How i can do that?