How can I remove Sezzle from my product pages?

Shopify Discussion
1

I stopped using Sezzle sometime ago. Unfortunately, the sezzle option is still on the product pages. I really would like to get rid of it but I can’t seem to find the right steps.

2

Hey @ChristinaJC77

Could you please provide your Store URL and, if applicable, the Password too? Your cooperation is greatly appreciated!

Best Regards,
Moeed

3

Hi, @ChristinaJC77 .

To confirm, you’ve removed Sezzle as a payment method from within your store’s Settings > Payments > Additional payment methods section, is that correct?

If that’s the case, can you also check if you have this Sezzle Widget app on your store, by navigating to Settings > Apps and sales channels? If the app exists on your store, you may want to uninstall it to see if that’ll help remove the Sezzle payment description from your product pages. If after removing the app you’re still seeing the Sezzle Widget on your product pages though, then it’s highly likely that the app, or the initial way that the Sezzle payment method was set up, has left some residual code on your store’s theme. So to completely remove any trace of the Sezzle payment option on your product pages, you’ll need to locate the appropriate code on your theme, and to then delete it completely.

Because Sezzle is a third-party payment provider, if you need further help in removing their widget from your store you’ll need to contact their support team directly as they’re best equipped to assist. You can locate their team’s contact information from their app listing page here, towards the bottom and under the Support heading.

4

I did the things that you suggested to find the widget and it not appear there. It was not in the additional payment section either. I sent them an email then went into the coding. I did find and delete sezzle coding from the cart and product pages.
sezzle got back to me this morning and said that they found a widget on their end and deleted it.

5

Ah I see, thanks for the update @ChristinaJC77 . Glad to hear that the Sezzle support team were able to assist in deleting the widget on your store.

Feel free to create another post here in our Forums if you require assistance with anything else from our wider Community!