A developer is trying to retrieve the customer-facing order number (e.g., “#1005”) from within a Shopify payment app, but only has access to the PaymentSession ID during the payment process.
The Problem:
Proposed Solutions:
Current Status:
The discussion remains open with no confirmed resolution. Multiple participants acknowledge the challenge of linking PaymentSession data to order numbers, but concrete implementation details are limited. One off-topic response promotes an order tracking app rather than addressing the technical question.
Hi,
Is there a way to get the order number from the app?
during payment, the id and gid received are below and is the id used when calling mutation PaymentSessionResolve:
id: “-fPpX3YQBqbl4nZV6wgG3qSo”
gid: “gid://shopify/PaymentSession/-fPpX3YQBqbl4nZV6wgG3qSo”
But on order details and email sent to customer it shows “#1005”
Order Details:
Email Received by customer:
And right now, the only way to relate the order number and the id is on the order details timeline:
Regards,
Christian
sorry for that issue
can you please check this list its give you all object
Hi,
Is there a REST or GraphQL to get the order number?
Regards,
Christian
you have fine customer order number or just order number object
hi @KetanKumar , that seem not order number or customer number. That number is payment session number. That number created partner setup payment app.
hi @AsiaPay let me know if solved this issue. I still have not sure how to get order from that payment session number.
Thank you
HI, IF I WANNA SEND TO SHOPIFY “PaymentSessionResolve” API , SOME INFORMATION FROM THE GATEWAY, HOW CAN I DO IT? THANKS.
Researching and Reading Documentation Carefully found a solution that could help to get the details.
After getting the payment Details Payload or Redirect Url, we will get and cart_id in the url
checkouts/cn/c1-df7de58e9642a2ae286d10526b39a1/processing?completed=true"
Pass the ID in order Detail Url
admin/api/2022-07/orders.json?cart_token=c1-df7de58e9642a2ae286d10526b39a1
Hi,
After reading your question, you probably want to figure out the issue of user orders in the Shopify backend.
Some orders in the Shopify backend seem to require manual operations, and most people find it difficult and time-consuming to operate.
Why not just use an app that automatically sends shipping notifications and tracks orders in real time.
You will find that things will become simpler and more efficient, saving time and effort.
Parcel Panel Order Tracking is an app that tracks my orders in real time.
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Key Points5. As of now: Currently has direct technical integration with about forty to fifty top apps, and this is also continually increasing.
Parcel Panel is truly an excellent Shopify app.
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