hi guys I’m new here and I just finish my trial on Shopify. Can someone tell me how can I make it pay monthly and not yearly cause I don’t have this option on my plan. Even if I have to shut it down I’m okey with this because I just open a new trial and I did it monthly but I don’t have this option on my old website.
Hey @marketleague .
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful. When logging into your online store, you should be given the option to purchase a subscription if the trial has ended. If you cannot locate the option to purchase a monthly subscription, feel more than welcome to reach out to our support to look into the available billing methods on your online store.
Since we cannot authenticate you over our public forums, I am unable to look into the billing of the store in question. In this case, it would be more secure to login to your store using our Contact Us page. This will allow us to securely verify you as the store owner before speaking with a Support Advisor about your online store billing.
Let me know if you have any questions.
Hello
You may see the message at the bottom of the Dashboard in your store. If not, you can move to the Plan section under Settings and choose the desired plan of the store
It should fix the problem for sure.
Thank you