How can I view average order value by device type?

Shopify Discussion
1

Is there a way to see Average Order by device type?

I tried to filter and sort out different reports, but the two filters do not seem to be compatible. Thanks

2

Hi @wilmc ,

If you have Google Analytics installed on your site, you can generate such report on the GA4 admin panel.

3

Shopify does not have a native way to see the AOV by device type.

Our Report Toaster app can help. We have reports by device type - including AOV. Please feel free to take a look and reach out to support if you need any help.

4

Hi @wilmc

Claudia here from Better Reports.

Have you been able to find a solution for this with Shopify? If not, I would recommend our app Better Reports.

We have four built-in fields related to the customer device (device, brand, model, and type) that can be added to any sales report.

In addition to this, Better Reports has more than 60 built-in reports available out of the box that cover many common use cases for merchants. You can schedule reports to run at set frequencies to your email or Google Drive or export the reports in CSV, Excel or PDF format.

I encourage you to install Better Reports and start your free 14-day trial and I’ll be happy to set this up for you.

What do you think?

5

Hello @wilmc ,

This specific report to analyze Average Order Value (AOV) by device type is not available in Shopify admin reports.

If you are looking for a reporting tool to address this need, try Report Pundit. We can create a report showing Order information segmented by device types such as PC, Desktop, Mobile devices, etc.

Thanks