I understand your frustration and urgency. Unresolved billing issues, especially when it affects payouts, can be very stressful. Here is a step-by-step approach to escalate your concerns to Shopify Corporate effectively:
Here are the steps you can follow to get support.
1. Contact Shopify Corporate Directly
The first way to contact Shopify Directly by there phone number +1-613-241-2828.
Mailing Adress:
Shopify Inc.
151 O’Connor Street
Ground Floor
Ottawa, Ontario, Canada K2P 2L8
2. Email Shopify’s Executive Team
Use this mail for seeking help. support@shopify.com
If you need help from me to solve this issue then please reach me out.
Thanks