how to know my merchant Id
Topic summary
A user is seeking help locating their merchant ID for Shopify Payments.
Response provided:
- The account owner must contact Shopify Support directly to obtain the merchant ID
- Community moderators cannot access account-specific details like merchant IDs through the forum
Steps to contact support:
- Navigate to the Shopify Help Center
- Enter “Contact Support” in the chat box
- Log into the shop
- Select from available support options
The support team will authenticate the account owner and provide the requested merchant ID. This remains an open inquiry requiring direct follow-up with Shopify’s support channels.
Hi @JulianoStore ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with this request, to ensure it gets resolved.
For inquiries like this one, you will want to have the Account Owner connect with us directly. This will allow our support team to get you authenticated and provide that ID to you. When it comes to account specific inquiries like this one, we wouldn’t have access to those details through the Community. Our support team however, will be able to provide further assistance.
To connect with us, you can:
- Head over to our Help Center.
- Enter into the chat box Contact Support.
- Log into your shop.
- Select one of the available support options.
Please let me know if you have any other questions or concerns.