How do I get a site shutdown because of fraudulent activity

Shopify Discussion

Topic summary

A user reports being unable to access their Shopify store’s Control Panel and suspects fraudulent activity on their site.

Key Issue:

  • The user does not own or control the site in question
  • They cannot gain access to the Control Panel
  • They want to request a shutdown of the site due to suspected fraud

Status:

  • No responses or solutions have been provided yet
  • The question remains unanswered regarding the proper procedure for reporting and shutting down a fraudulent Shopify site
Summarized with AI on November 9. AI used: claude-sonnet-4-5-20250929.
1

How do I go about requesting the site to be shutdown? as I do not own the site and therefore cannot gain access to the Control Panel to do this.