How do I set up South African payment gateways on the Dawn app?

Shopify Discussion
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Topic summary

Payment setup on the Dawn app for a South African Shopify store is failing during card verification.

  • Context: Store is set to use third‑party payment providers due to location. Payflex and Paystack are installed and activated. PayPal is not an option because the user’s bank card lacks cheque facilities and the required 9‑digit number for linking.
  • Issue: Test transactions return a message that two debit cards “cannot be verified,” despite both working for other online purchases and one being used to pay the Shopify subscription.
  • Impact: The store cannot be launched without functional card payment facilities.
  • Additional reports: Another participant is experiencing the same issue and asked whether a fix was found.

Explanation: Payflex and Paystack are third‑party payment gateways that integrate with Shopify to process card payments.

Status: No solution or action steps were provided; the issue remains open and unresolved.

Summarized with AI on December 17. AI used: gpt-5.
1

I am struggling with setting up my payments on the Dawn app. My shopify store is based in South Africa and as a result, third party payment providers have been selected. I have installed and activated both payflex and pay stack. I cannot use PayPal as my bank card has no cheque facilities does not show a 9 digit number to link accounts.

When I try test my payments, I keep getting a user message stating that my debit cards (2 of them) cannot be verified, but they are used for online purchases daily and one is even used to pay for my shopify store. I cannot launch without card facilities working. Please help.

2

Hello Byre did you manage to fix the issue ? im facing the same issue. if you did find a solution please let me know.