Sort of related to a previous post when I realized the cost of epacket went up by a few hundred percent. I went through each item, verified the cost of the item and then verified the shipping cost and used those figures to determine the price of the item to include shipping, so shipping would be free. I noted the cost of the item in the “cost per item” field so I knew how much it cost me including shipping. So I was on my web store and the item mysteriously was on sale without my authorization and for less than the cost of the item. So the price changed by itself. How is this possible?
Hey, there.
Dallas here from the Shopify Social Care Team.
By the sounds of it, your prices in Oberlo are set to adjust automatically if the supplier makes any adjustments on their side.
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If that’s what’s happening you’re going to need to change your prices to only adjust to your manual adjustments rather than automatically. Not to worry that’s a very simple process.
In order to change that setting up you just have to go into your Oberlo account, which you can do by logging into Oberlo directly from your browser or you can go to your Shopify Store Admin and click on Apps > Oberlo.
Once you’re in the Oberlo app click on Settings and under Settings you’ll have to make sure that Do Nothing is selected under Automatically update price when cost changes.
If that is already set to Do Nothing then this issue could be associated with something else that we would have to figure out.
If you could go into Oberlo and take a screenshot of what it says and then if you could share that here that would be very helpful.
Thank you!
Thanks, The setting was set to update price and compared to price.
I set it to do nothing, and it makes sense because the items that had a price change became “on sale”
Thanks Again!!
Wonderful! I’m so happy to hear that this has been adjusted.
If you ever have any further questions please let me know.
Hi,
The Shopify pricing is a bit too simplistic when using drop shipping from AliExpress since the retailer can change their price with no notice in either direction.
However the biggest issue is the AliExpress dropshipper changing their prices. So the price can swing in either direction, with over 80 products, I have constant messages about changing prices. I would like to set an equation to set the profit based on the price increase and to disable the product if the price increases above a certain threshold. The reason for doing that is to ensure my profit margin is maintained and the import duty threshold is not breached.
Example:
Product X Cost : $ 50 USD, Profit : $ 20 USD
DropShipper increases their price
Product X Cost : $ 100 USD, Profit : $ 40 USD
This would now breach the £135 import duty.
My options are:
-
Ask the seller not to be so greedy
-
drop my profit margin so as not to breach the import duty
-
auto disable the product as out of stock to protect my margin and source alternative supplier or products
I just find that my options are fairly static for what is meant to be a polished product.
I also have an issue with UK Warehouses. It’s all about the US. When I look at EU / UK warehouses there are not many goods in stock. So when is Shopify going to venture in the UK with its own warehouses. This could be huge as UK like US is a huge ecommerce spending hub.
Hi, I’m not using Oberlo.
And I’m having the same issue in the past two days.
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Me 2…
It’s happening on my webshop aswell.. But im using autoDS. Ive change price monitoring to “off” but it’s still happening.
Please help me out.
Hi, @Omqlo .
Thanks for your question.
My suggestion here would be to use the support tab to reach out to the developers of AutoDS to see if there are other settings that need to be enabled or disabled to remove this feature. You can also review their Help Center here.