Hello!
I am using the theme Ride and have followed a tutorial on how to add extra fields to the customer registration page. These fields include mobile number and DOB. How do I access this information once an account is created?
Thanks!
Topic summary
A user working with the Ride theme has added custom fields (mobile number and DOB) to their customer registration page following a tutorial. They need guidance on accessing this information after account creation.
The response explains two approaches:
Hard-coded solution:
- Custom fields added via Shopify’s theme documentation typically store data in the customer account’s note section
- This method requires manual coding into the theme
App-based alternative:
- Using apps like Helium Customer Fields provides a no-code solution
- Saves information directly into customer metafields
- Generally more useful and flexible than the note section approach
The discussion remains open, with the initial solution provided but no confirmation of implementation or follow-up questions from the original poster.
Hello,
If you are hard coding these fields directly into your theme, such as with Shopify’s guide (https://shopify.dev/docs/themes/customer-engagement/additional-customer-information), these extra fields generally get stored directly in the customer account’s note section.
The alternative option to this would be using an app such as Helium Customer Fields which gives you a no-code way to build and install a custom registration form, and saves the information directly into customer metafields, which is generally a lot more useful than using the note section.