How do I stop the shipping on a digital gift card
Hey, @Donnamac1 ! Welcome to Shopify Community!
If you added gift cards to your online store by creating gift card products, shipping for this product is disabled by default. If you didn’t use this method of setting up gift cards, I recommend doing so in order to take advantage of the gift card features that come with your Shopify store. You can learn about the features on this page.
If you set up your gift cards like how you would with non-gift card products and prefer this method, you can disable its shipping by following the steps below.
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In your Shopify admin, go to Products.
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Select the gift card product.
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In the Shipping section of the product page, uncheck This is a physical product.
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Click Save.
Gift cards have plenty of other uses besides simply selling them to customers. You can incorporate them into your marketing plan and use them in loyalty programs or a customer success strategy. If you would like to make the most of the gift cards and use them to grow your brand, feel free to take a look at this blog post that explains creative ways to use gift cards to your advantage.
Hi @Donnamac1 @Summer ,
Hope you are well! To take this a step further, you can offer your customers the ability to send a digital Gift Card direct to a recipient via Email or SMS with our app Gift Card Pro: https://apps.shopify.com/gift-card-pro
Also included are other gifting tools. Your customer can add an exact date and time for delivery, write or record a video gift message, and much more.
Please let me know if you wanted to discuss how it might work for your store. Happy to go over things or hop on a Zoom call at any time!
Tim