How to fix Instagram token error on Facebook sales app?

Technical Q&A
1

Hello friends,

I am getting the following error when trying to display Instagram section; I am using facebook sales app:

"

Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons.

"

Please advise. Thanks in advance

2

Hey @rvandyke123 ,

This response is sent when a person logged out of your app or changed their password. The person will need to log in again to get a valid access token so you can make API calls on their behalf. The login flow your app uses for new people should determine which method you need to adopt.

If you take a look at this Facebook Developer thread, a few people have suggested generating a new token and waiting 1 - 2 days:

3

Hello,

Thanks for your answer, how would I go about doing the api call ?