How to Integrate a custom chat bot with my website?

Shopify Discussion

Topic summary

A user seeks guidance on integrating a custom chatbot into their Shopify website to improve user retention.

Recommended Solutions:

  • Browse the Shopify App Store for chatbot applications
  • Popular options mentioned include:
    • Tidio Live Chat & AI Chatbots
    • LiveChat: Live Chat App
    • BestChat: Live Chat & Chatbot
    • Shopify Inbox (free option)
    • Elfsight AI Chatbot

Installation Methods:

  • Most apps offer simple integration through the Shopify App Store
  • Manual option: Copy chatbot code from the integration tab and paste into the body code of desired pages
  • Step-by-step installation guides are available from providers

Status: Multiple vendors have offered assistance and free trials. The discussion remains open with no confirmation from the original poster about which solution they chose.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
1

I want to add a custom chat bot on my website for better user retention on my website but I don’t know how to do it. Can anyone guide?

2

Hi @qazianasm3 . Great question.

There are a number of apps you can use to setup your chat bot on your website. Suggest browsing the Shopify App Store to see what fits best. Here are a few examples to start you off.

- Tidio Live Chat & AI Chatbots.
- LiveChat: Live Chat App.

- BestChat: Live Chat & Chatbot

I hope you can find the right app for your needs, and let me know if you have any questions.

3

Hey man, just incase you haven’t been able to do this yet… you can find the code for your chatbot (should be in the inegration tab) then paste that code into the body code of each page you want the chatbot in.

4

Hi! Here is a step by step guide how to install Tidio on your website: https://help.tidio.com/hc/en-us/articles/5378348485660-Install-Tidio-on-your-Website.

Let me know if you have any issues, I’d be happy to help.

5

Greetings!
As a provider of Shopify apps, we have an AI Chatbot which is totally compatible with Shopify. It is easy both to train it and to embed on your website.
You can visit Elfsight to find out more about features and compare it with other solutions from the store.

Regards,
Elfsight Team

6

Hi,

In addition to some paid apps, You can use Shopify Inbox app as well

Thanks!

7

Hi! We have our own solution for Shopify stores that is literally just 4 clicks to install. Thought you might be interested in our free 30 days trial to see if it works for you.

P.S.: We’ll tailor it for your needs as well :slight_smile:

Drop me a DM if you’re interested.