How to remove black background on product page images (Publisher Theme)

Topic summary

A user is experiencing an issue with black backgrounds appearing on product page images in the Publisher theme. They provided:

  • Store URL: lapelyeah.com
  • Store password: swaggy
  • Screenshot showing the problem

Another participant requested the store password to investigate. However, when a third user checked the site, they reported being unable to reproduce the issue—the product pages appeared to display correctly on their end.

The discussion remains unresolved, as there’s a discrepancy between what the original poster is seeing and what others can verify. Further troubleshooting may be needed to determine if this is a browser-specific issue, caching problem, or configuration setting.

Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.

Need help removing the black background on my product pages

Password: swaggy

Link: https://lapelyeah.com/products/copy-of-osw-review-classic-tee

Image:

@VicexGrips Please send me store pass.

The pass is : swaggy

1 Like

@VicexGrips

oh sorry i can’t see that issue it works properly