We’re running a promo where one free product is offered with the purchase of another specific product. This promo can only be used once per customer (ideally once per household) and this is where I’m running into an issue with the solutions I’ve tried. How do I only allow qualifying customers to add the free item to their cart?
The closest I’ve come to making this work is by having the free qualifying product offered as an upsell item in the checkout using BOGOS app that’s triggered when a qualifying product is in the cart. I’m then using BSure Checkout Rules to validate checkout and block customer from proceeding if product_tag is the BXGY item and the customer has a tag on their account indicating that they’ve redeemed the promo previously. And I’m using Checkout Blocks to add a remove button just on the promo item so that the customer can then remove that item from their checkout to proceed.
The problem with BOGOS is that it shows the upsell irregardless of whether the customer is logged in during checkout. Is there a way to only show an upsell once the customer has entered their shipping info and customer tag validated and if a particular product is in the cart?
