How to set up holiday closure alerts on customer orders in Shopify?

Topic summary

Goal: Show customers an alert during ordering that shipping will resume after holidays.

Simple sitewide notice:

  • Add an announcement bar/tab visible on all pages; a screenshot shows an example.
  • Edit the wording of the Add to cart button or other UI texts to include the reminder.

Pre- or post-purchase messaging:

  • Show a customizable widget on the cart page via an app (e.g., Cart Whisper).
  • Edit the order confirmation email to state delayed shipping.

Theme customization (OS 2.0):

  • Add custom Liquid sections/blocks on cart and product pages containing the message.
  • Optionally control visibility with metafields toggled via Shopify Flow automations.

Constraints and tips:

  • These methods affect the Online Store channel only; for other sales channels, include notices in shipping policies, product descriptions, or titles.
  • Deeper changes to the purchase flow require advanced theme work.

Outcome: Multiple viable approaches were provided; no single solution was chosen. The thread remains informational without a confirmed resolution.

Summarized with AI on January 10. AI used: gpt-5.

How do we programme Shopify to give an alert when customers are placing an order that the offices wil be closed and orders will only be shipped after the holidays?

Hi @PlasticSolUK

You can do the following.

  1. The most simple way would be to add an announcement tab on all the pages, something like the below so all the customers see it when they visit your page.

Or if you only want to let them know after the order was placed.

  1. You can edit the order notification email to let them know that their order will only be shipped, when you reopen.

  2. Alternative you can use our app Cart Whisper which shows a widget on the cart page, that can be customized, and you can add the info there.

If you have any questions let me know.

AB

Some crude quick ways,

Edit the language of the add-to-cart button itself to have a reminder, and or other areas of the UI and parts of the checkout.

https://help.shopify.com/en/manual/online-store/themes/customizing-themes/language/change-wording#shop-pay-checkout-language-editor

In OS2.0 compatible themes add a custom-liquid section to the cart page, and or similar custom-liquid blocks to the product page. And in those sections/blocks add the text or html of the message.

Optionally use liquid with metafields managed by shopify flow to toggle the display of such content.

For the frontend it’s an advanced theme customization if you want to change the flow of what happens when customers are viewing products, clicking buttons, putting items in the cart and before checkout, and or after checkout etc .

Keep in mind this is ONLY for the online-sales channel, if your multi-channel your options are limited to things like putting the info in shipping policies, and or clunkily adding the info directly to product descriptions, or product titles.

If you need customization services then contact me by mail by clicking here , or see contact info in forum signature.
ALWAYS please provide context, examples: store url, theme name, post url(s) , or any further detail in ALL correspondence.