How to speak with a shopify representative

Shopify Discussion
1

Hello,

I am entertaining the idea of using shopfiy for my new business venture, but would first like to talk with someone from shopify so I have a better understanding of what all you can do for us. Please advise if this is possible.

Thanks

Mark

2

Hi there, @HILAI !

Thanks for reaching out here in the Shopify Community for more info!

We can field general queries about the use of Shopify here publicly, though if you’d like to see your options for contacting us for support privately, you can do so here via our Help Centre.

To get started, I’d recommend you check out our FAQ page here as that will likely answer some of the questions you have about what Shopify is and what it does.

You can also check out some info on our paid plans, their rates, fees, and features here on our pricing page.

Let me know if you have any general questions I can field for you here, or if you’d prefer you can reach out via our Help Centre linked above.

You mentioned this was a new business venture, would this also be your first time selling online or anywhere else, or have you sold before somewhere?

1 Like
3

Thanks for your info Don. I’d like private assistance. Also, this would be my first time selling online.

Thanks

4

Hi again @HILAI !

Thanks for getting back to me here!

You can go ahead and reach out via our Help Centre if you’d rather have a private conversation about what Shopify has to offer.

For general tips on selling online, I’d recommend you check out some of the articles on our ecommerce blog as there’s a lot of great info on there for new merchants.

Best of luck with everything!