Main issue: A merchant asks how to provide Shopify with proof that products sourced from authorized distributors/wholesalers are legally allowed for resale.
Context: They are establishing relationships with authorized wholesalers of trademarked products and plan to list those items in their store.
Concern: They want to prevent any risk of store shutdown or suspension of Shop Pay (Shopify’s accelerated checkout/payment processing).
Requested guidance: What verification or documentation Shopify requires and how to submit it to confirm legitimate resale rights.
Status: No responses or outcomes are recorded. The question remains open with no decisions, action items, or confirmed process shared in the thread.
We are in the process of building relationships with distributors who are authorized wholesalers of trademark products. When we begin adding their products to our store, how do we submit verification to Shopify that our products are legal to resell?
We don’t want to risk a shutdown or suspension of Shop pay.